The organization of customer relationships becomes more and more important for enterprises. Are you sure that your response times become fair to the customer's requests and requirements of the future?

During the next ten years a strong change is approaching in the customer's. The customers expect that suppliers „read their thoughts" and offer exactly the products and services which they wish. To reach these goals all available channels must be pulled up for the integration of customer's information and for a better customer's understanding.   


-  Set up and hold stable customer relationships


-  Creation of confidence to the customer


-  Customer's analysis after each attendence


Constant checking of results (debit/being)


Trend observations


-  Coordination of projects


-  Technical customer service


-  Elaboration of presentations

References

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